The delivery and pick-up process of a vehicle at City Car Rental, based in Thessaloniki, is organized and adapted for the customer’s convenience and safety. Whether you wish to pick up the vehicle from the center of Thessaloniki or from the airport, City Car Rental is there to meet your needs. Upon delivery of the car, a company representative will be waiting for you to conduct a joint inspection of the vehicle. This ensures that both parties are aware of the condition of the car before using it. You will have the opportunity to discuss any questions or specifics regarding the use of the car, ensuring that the rental goes smoothly. On collection, the vehicle will be re-inspected to record any damage and the necessary paperwork will be completed for return. This process ensures safety and transparency for every customer, making the vehicle rental experience with City Car Rental easy and reliable.

Yes, at City Car Rental we give you the opportunity to choose the specific car model you prefer for your rental, subject to availability. We understand how important it is for you to have the ideal vehicle to suit your needs and preferences, whether that means a car with specific features or a model that offers you the ultimate in comfort and driving experience.
To ensure the availability of your desired model, we recommend that you make your reservation well in advance. Demand for certain models can be high, and booking early is the best way to ensure that the car of your choice will be available for you. In the event that your chosen model is not available on the day of your rental, we will recommend another vehicle with similar features and performance, ensuring that your experience with us is comfortable and enjoyable.

At Thessaloniki airport, the “Thessaloniki airport car rental” service is offered by City Car Rental with the aim of maximum customer convenience. Our company has designed the drop-off and pick-up procedure at Parking P6, located in the arrivals area, to make the “Thessaloniki airport car rental” as comfortable and easy as possible.
We have also made it a priority to simplify the overall process so that customers can start their trip to Thessaloniki without delays. To this end, the delivery and pick-up process has been made as fast and efficient as possible.
To achieve a smooth process, we are implementing a number of measures, including tailored training for our staff and the use of technological solutions to speed up the inspection and delivery processes.

Yes, most car rental companies in Thessaloniki have a minimum age restriction, usually 21 years old. For some categories of vehicles, you may be required to be at least 25 years old. In addition, drivers under 23 years of age may be subject to additional fees.

In the event of an accident or damage to the rental car, contact the car rental company immediately and follow their instructions.
It is important to document the damage and collect any relevant documents or information (e.g., an accident report from the police, photos of the damage).
This will facilitate the process of assessing the damage and repairing the vehicle.

• The comprehensive car cover does not include:
• Damage to the wheels and tyres of the vehicle.
• Damage to the underbody of the vehicle
• Damage or damage to the mechanical parts indicating misuse
• Damage to the vehicle or damage to parts or parts of the vehicle that are damaged or damaged by damage to the vehicle or damage to the body, including damage to parts of the vehicle caused by the use of the wrong fuel
• Costs of destruction or loss of vehicle key
• Loss of vehicle spare parts and related tools
• Loss of safety triangle and fire extinguisher
• Destruction or loss of luggage compartment cover
• Damage to the interior
• Biological cleaning service in case the vehicle is returned with an excessively dirty interior
• Accident management costs in the event of an accident due to the hirer’s fault
  Understanding what your “car hire insurance” covers will give you the peace of mind you need while driving. At City Car Rental, we aim to make the rental experience as transparent and simple as possible, ensuring you are fully informed about the scope of your insurance cover. If you have any questions or need further clarification on insurance policies and cover, our dedicated customer service team are here to help, ensuring your peace of mind throughout your rental period.

At City Car Rental Thessaloniki we understand that plans can change, and flexibility is key to an enjoyable rental experience. If you find yourself in the position of needing an extension on your car rental, the process is simple and customer-focused. First and foremost, we recommend contacting us as soon as possible to ensure the availability of the same or an equivalent vehicle. We recognise the need for an extension on car hire and provide the option to contact us by phone( 0030 2310202029) , email or via the contact form on our website. The process is quick and ensures that your car rental extension will be handled with professionalism and care.
In the event that an extension is required due to unexpected circumstances, we are here to support you, offering understanding and flexibility. It is important to know that the extension may affect the final rental price, as each additional day of rental will be calculated into the applicable daily rental rate.
Our company is committed to making the rental process as comfortable as possible for you.

To rent a car for your holiday in Thessaloniki through City Car Rental, you can follow the steps below:

• Visit the City Car Rental website.
• Select your rental dates and pick-up location.
• Select the car that suits your needs from the vehicle catalogue.
• Fill in the booking form with your details.
• Confirm the booking and proceed to payment.
  Otherwise you can call +30 2310202029 and make your reservation by phone.

In the event of an accident or damage to the rental car, contact the car rental company immediately and follow their instructions.
It is important to document the damage and collect any relevant documents or information (e.g., an accident report from the police, photos of the damage).
This will facilitate the process of assessing the damage and repairing the vehicle.

At City Car Rental Thessaloniki we understand that plans can change, and flexibility is key to an enjoyable rental experience. If you find yourself in the position of needing an extension on your car rental, the process is simple and customer-focused. First and foremost, we recommend contacting us as soon as possible to ensure the availability of the same or an equivalent vehicle. We recognise the need for an extension on car hire and provide the option to contact us by phone( 0030 2310202029) , email or via the contact form on our website. The process is quick and ensures that your car rental extension will be handled with professionalism and care.
In the event that an extension is required due to unexpected circumstances, we are here to support you, offering understanding and flexibility. It is important to know that the extension may affect the final rental price, as each additional day of rental will be calculated into the applicable daily rental rate.
Our company is committed to making the rental process as comfortable as possible for you.

To rent a car for your holiday in Thessaloniki through City Car Rental, you can follow the steps below:

• Visit the City Car Rental website.
• Select your rental dates and pick-up location.
• Select the car that suits your needs from the vehicle catalogue.
• Fill in the booking form with your details.
• Confirm the booking and proceed to payment.

Otherwise you can call +30 2310202029 and make your reservation by phone.

City Car Rental’s operating hours are set from 8:00 to 20:00, thus serving the majority of customers who wish to pick up or return their rental vehicle within this time frame. However, we understand that sometimes flights or other commitments may require flexibility. Therefore, “Flexible Car Hire” is available outside of standard operating hours for an additional charge of €20.
This “Flexible Car Rental” allows customers to have the flexibility they need. Understanding the unique needs of each customer, City Car Rental offers an enhanced service, whether it is for early day arrivals or late night departures. Additionally, the company ensures that each vehicle is delivered in excellent condition, providing a comfortable and safe driving experience.
The process is simple and aims to avoid any inconvenience to customers. All it takes is a notification to City Car Rental of preferences regarding pickup or delivery time, and the company takes care of the rest. With “No Waiting Car Rental”, City Car Rental is leading the way towards a more customized and satisfying car rental experience.
“Flexible car rental” and “Car rental without waiting” are the two key phrases that reflect the company’s philosophy.

The insurance coverage provided with the car rental includes:
Third party liability.

• Comprehensive insurance of the vehicle.
• Damage to the rented vehicle due to a collision.
• Total theft of the vehicle (only with a report from the police).
• Personal accident of driver and passengers.
• Breakage of glass.
• 24-hour roadside assistance.
• Cover for ferry transport to an island.
• Insurance cover only within the territory of Greece.
• 24-hour Accident Care.

To rent a car in Thessaloniki, you will need to present your passport or identity card (for European citizens), your European-type driving license (if your driving license is not European-type, you need an international driving license regardless of the country of issue), and a credit or debit card (VISA, MASTERCARD) in the name of the driver. The driving licence must be issued at least one year before the date of rental

When the prices for car rental seem surprisingly low at first glance, they can be exciting. However, it’s important to understand that often when something seems too cheap to be true, there’s probably a catch. Often, these low prices do not include the cost of insurance and only offer the most basic coverage. In addition, there may be hidden charges for additional services that are revealed upon pickup or return of the car. Our company offers high quality service with complete price transparency. Our prices additionally include all necessary insurance and extra services with no hidden charges, which means you can get a dream car in Thessaloniki safely and at a low cost. Don’t think about it. Our final choice guarantees the best rental experience with/without transparency and correct pricing.

The vehicle delivery and pick up service from a location of your choice is offered by City Car Rental Thessaloniki, designed to serve our customers with maximum comfort and flexibility. During the booking of the vehicle, the choice of location for delivery or pick-up can be made, or, in case the circumstances change, the agreement can be set by contacting the company.
It is possible to choose any location within the city of Thessaloniki, in order to make the customer’s service as convenient as possible. However, it should be noted that the offer of this service is subject to availability and there may be restrictions due to high demand or particular conditions at the chosen location.
For the delivery and pick-up process, detailed instructions and support are offered by City Car Rental staff in order to ensure a smooth and trouble-free experience for the customer. Our company prioritizes customer satisfaction and providing a high level of service.
As part of offering this service, ensuring comfort and convenience for our customers is a key objective. City Car Rental Thessaloniki is committed to providing solutions that meet the needs of our customers, enhancing the car rental experience.