FAQ’s
20 Sep 2016

RENTER’S AND DRIVER’S AGE

The driver must be 21 years old.

DRIVER’S LICENSE

At the pick up of the vehicle, the driver and second driver must have a VALID driver’s license and identification card.
If no VALID driver’s license or Id Card is present, the rental can not take place.
Photocopied driving licenses or Id Cards are not accepted.

DELIVER-COLLECTION

You have the ability to pick up and deliver the car in a different place (eg Pickup from hotel). This service has an extra charge.

(Delivery to the airport) This service has no extra charge during the times of City Car Rental operation.

 

 

PAYMENT METHODS

To book follow the steps in the City Car Rental website. At each step you must fill out personal information about the Reservation. Please fill in accuracy data .In City Car Rental have the option to pay by the following methods (paypal, bank deposit, at the receipt.)

RENTAL CAR

Hiring of cars is calculated per 24 hours, each more delay is charged an additional day.

RENTAL OUTSIDE GREEK BORDERS

Driving outside the Greek State is permitted only with written approval of the Company and a Green Card.

HIGH-WAY CODE VIOLATIONS

All fines and consequences of administrative sanctions shall be incurred by the renter.

Child seats

Child seats are required in Greece and are freely available from us. If you need one or more should you order them in detention. For security reasons you truss the child safety seats . If you bring too soiled or damaged you must pay them.

CHANGE AND CANCELLATION OF RESERVATION

To cancel a confirmed reservation please send us e-mail or call us +30 2310202029. The reservations department will consider the request for cancellation within 3 days and will inform you via your e-mail, for the refund of money you paid for your confirmed reservation.

According to the cancellation policy, entitled:

100% refund of money that you pay in advance as long as the cancellation is made 21 days prior to arrival,

50% return as long as the cancellation is made 15 to 21 days prior to arrival,

30% return as long as the cancellation is made 7-14 days prior to arrival,

There is no refund if cancellation is made less than 7 days prior to the receipt or non show.

Or similar – what does it mean?

The term ‘Or Similar’ indicates that the vehicle you rent may not be the exact make and model as the vehicle displayed, although it will be from the same car group, meaning that it will be comparable in size and performance to that vehicle.

The actual vehicle you rent will depend on the makes and models available at the time within the car group you request.